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Ramada Plaza Rochester Airport, Rochester
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Key details
About the Hotel
911 Brooks Ave,
Rochester,
New York,
United States,
14624,
New York State
Ramada Plaza Rochester Airport is a 3-star hotel that offers convenient amenities including free airport shuttle services to Greater Rochester International Airport and a complimentary full breakfast. This Rochester hotel features an indoor pool and a fitness center.
Rooms & Amenities
Guest rooms at Ramada Plaza Rochester Airport include air conditioning, a flat-screen TV, and complimentary toiletries. Private bathrooms feature shower/tub combinations. A pillowtop bed is included for each room, with family-sized rooms available.
Dining Options
Dining options include Brooks Ave Restaurant, offering a satisfying meal, and Roc Bar & Grill, which features billiards and flat-screen TVs. Guests can also enjoy casual American dining at Divino Italian American Restaurant.
Leisure & Business Facilities
Leisure facilities at the hotel comprise an indoor swimming pool and a fitness center. There is also conference space measuring 8000 square feet for business use, with a 24-hour business center available.
Services & Local Area
Ramada Plaza Rochester Airport provides 24-hour reception and laundry services. Nearby landmarks include the University of Rochester (2 miles away) and Genesee Valley Park (1 miles away). Greater Rochester International Airport is 3 miles away.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Service!
“The front desk service was amazing; the receptionist maintained her professionalism and positivity despite a hectic environment.” view full review
Awesome Indoor Pool
“The indoor pool was spacious and inviting, perfect for relaxing after a long day.” view full review
Friendly Bar Experience
“Enjoyed a wonderful experience at the bar; the bartender was exceptionally friendly and made us feel welcomed.” view full review
Great for Business
“The hotel's business facilities were efficient and helped me stay productive during my visit.” view full review
General
Free Wi-Fi
Parking
Pets allowed
Rooms/ Facilities for disabled
Lift
Sports & Fitness
Exercise gym
Dining
Restaurant
Bar/ Lounge area
Spa & Leisure
Swimming pool
Room features
Air conditioning
In-room safe
Dressing area
Tea and coffee facilities
Media
Flat-screen TV
Telephone
AM/FM alarm clock
Show more
Location
911 Brooks Ave,
Rochester,
New York,
United States,
14624,
New York State
Map view
911 Brooks Ave,
Rochester,
New York,
United States,
14624,
New York State
City landmarks
Museum
The Strong National Museum of Play
5.3
km
Cemetery
Mount Hope Cemetery
3.1
km
Fauver Stadium
2.5
km
Park
Genesee Valley Park
2.2
km
1200 Brooks Ave Main Terminal
Public Airfield Viewing Area
1.5
km
Ebenezer Baptist Church
1.5
km
Museum
Susan B Anthony House
3.6
km
Petra Christian Fellowship
1.7
km
Bridge
Bridge @ Genesee Valley Park
1.7
km
New England College-The Bible
2.0
km
St. Helen's Church
2.0
km
Church
OneWay
2.0
km
Park
Bausch and Lomb Riverside Park
2.1
km
Church
Interfaith Chapel
2.1
km
Martin Brewer Anderson Statue
2.3
km
Commerce Statue
2.3
km
Park
Highland Park
4.1
km
George Eastman Statue
2.3
km
Meridian Marker
2.3
km
University of Rochester River Campus
2.6
km
Think and Be Free
2.4
km
Hajim Statue
2.4
km
The Four Muses
2.5
km
University
University of Rochester Mid Campus
2.6
km
Aenon Missionary Baptist Church
2.6
km
Church
Aenon Baptist Church
2.6
km
ADream of Two Snakes
2.7
km
University of Rochester South Campus
2.7
km
Kingdom Hall of Jehovah's Witnesses
2.8
km
Foursquare Gospel Church
2.9
km
Nearby
1200 Brooks Ave Main Terminal
Public Airfield Viewing Area
590 m
Restaurants
Dunkin Donuts
1.5
km
1200 Brooks Ave Main Terminal
Reviews and Ratings
Feedback from previous guests about their experience.
40%
liked the hotel and would stay again
Location
Room Cleanliness
Service Quality
Dining Options
5.0/10
Guest rating
Rooms
5.0
Location
6.6
Service
5.0
Dining
5.0
Guest reviews
5.0/10
based on 5 reviews
7.0
7.0/10 based on 122 reviews
David
United States,
May
2024
5.0/10
The hotel had some issues with the rooms being over sprayed with deodorizer and the carpets damp for 2 days, not providing enough towels, and having rooms already occupied. On the positive side, the hotel offered non-smoking double bed accommodations. The service was a mixed experience with very nice and helpful staff but also some incidents of rudeness. The location was good for specific needs, and the dining options were limited to just beverages with stale pastries in the morning. The facilities had shortcomings with the need to ask for extra amenities and cleanliness concerns.
Rooms
5.0
The rooms were over sprayed with deodorizer and had damp carpets for 2 days, lacked enough towels, and were already occupied.
Service
6.0
The staff was very nice and helpful overall, but there were instances of rudeness and dismissiveness.
Location
5.0
The location was suitable for specific purposes but had cleanliness issues and the need to ask for extra amenities.
Dining
5.0
The dining was basic, with limited options and stale pastries in the morning.
Facilities
5.0
There were concerns about cleanliness and the need to ask for additional amenities.
Brian
United States,
May
2024
5.0/10
I checked into a room that was old, outdated, and dirty, and it didn't have enough towels. The hallways were extremely warm. Despite these drawbacks, the hotel's location in Rochester, NY, is excellent, even though it's in receivership. The dining experience was subpar with minimal offerings, and the facilities left much to be desired.
Rooms
5.0
The room was old, outdated, and dirty, lacking in basic amenities like towels and proper cleanliness.
Service
5.0
The service was inconsistent, with challenges in locating reservations and conflicts with demanding customers.
Location
8.0
The hotel's location in Rochester, NY, is excellent despite the property being in receivership.
Dining
5.0
The dining options were minimal and unimpressive, with subpar offerings for guests.
Facilities
5.0
The overall facilities fell short, with significant room for improvement in terms of cleanliness and maintenance.
Location
Service Quality
Anthony
United States,
April
2024
5.0/10
My experience at the hotel had its ups and downs. The location was excellent, and the grille had a lovely atmosphere that my children enjoyed. However, the service was disappointing, and the rooms were not up to standard with cleanliness issues and broken amenities.
Rooms
5.0
The rooms were a letdown. They were not clean, with pubic hairs in the beds and a loud buzzing noise from broken appliances. The lack of essential items like toilet paper and towels made the stay uncomfortable.
Service
5.0
The service was poor. The staff member I interacted with was rude and seemed clueless about our reservation. Additionally, they refused to accommodate a simple request to cancel my room.
Location
7.0
The location was good for our needs, and the grille on-site provided a nice setting for family meals.
Dining
5.0
The dining experience was subpar. The breakfast options were limited and not satisfying, with cold food and a lackluster spread.
Facilities
5.0
The facilities were lacking. The rooms didn't have basic essentials like enough towels, and the hallways were uncomfortably warm.
Wayne
United States,
August
2023
5.0/10
The hotel was a mix of great and not-so-great aspects. The location was excellent, but the rooms were disappointing in terms of cleanliness and basic amenities. The service was subpar, with unprofessional behavior towards customers. Dining options were lacking, and the facilities did not meet expectations.
Rooms
5.0
The rooms were dirty, basic, and lacked essential utilities. Cleanliness was a major issue.
Service
5.0
The service was rude and unprofessional, especially when handling customer complaints and requests.
Location
5.0
The location could have been extremely nice, but the hotel's current state was not up to par despite its size.
Dining
5.0
The dining experience was cold and unimpressive, serving minimal and unappetizing options.
Facilities
5.0
Facilities were below expectations, lacking basic standards for a comfortable stay.
big
dirty rooms
Thomas
United States,
August
2023
5.0/10
The hotel had its ups and downs. The staff was accommodating and kind, and the location was excellent for our needs. However, the rooms seemed outdated and had issues with power and water. The dining options were subpar, offering only basic breakfast choices.
Rooms
5.0
The rooms seemed like they were better several years ago. We encountered problems with power and water in one room, leading us to switch to another.
Service
6.0
The staff, although helpful, seemed preoccupied with other matters and didn't always handle customer concerns well.
Location
8.0
The location was big and met our needs well. It was easy to find by searching for the hotel name and had convenient amenities nearby.
Dining
5.0
The dining experience was a joke; the breakfast only consisted of coffee, juice, and meager pastries left out at the front desk.
Facilities
5.0
The facilities were lacking in terms of dining options and room functionality, but the overall size of the location was impressive.
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