Ramada Plaza Rochester Airport Hotel, Rochester

The hotel had some issues with the rooms being over sprayed with deodorizer and the carpets damp for 2 days, not providing enough towels, and having rooms already occupied. On the positive side, the hotel offered non-smoking double bed accommodations. The service was a mixed experience with very nice and helpful staff but also some incidents of rudeness. The location was good for specific needs, and the dining options were limited to just beverages with stale pastries in the morning. The facilities had shortcomings with the need to ask for extra amenities and cleanliness concerns.

I checked into a room that was old, outdated, and dirty, and it didn't have enough towels. The hallways were extremely warm. Despite these drawbacks, the hotel's location in Rochester, NY, is excellent, even though it's in receivership. The dining experience was subpar with minimal offerings, and the facilities left much to be desired.

My experience at the hotel had its ups and downs. The location was excellent, and the grille had a lovely atmosphere that my children enjoyed. However, the service was disappointing, and the rooms were not up to standard with cleanliness issues and broken amenities.

The hotel was a mix of great and not-so-great aspects. The location was excellent, but the rooms were disappointing in terms of cleanliness and basic amenities. The service was subpar, with unprofessional behavior towards customers. Dining options were lacking, and the facilities did not meet expectations.

The hotel had its ups and downs. The staff was accommodating and kind, and the location was excellent for our needs. However, the rooms seemed outdated and had issues with power and water. The dining options were subpar, offering only basic breakfast choices.